FAQ
Frequently Asked Questions
About Wholesale Glass & Supplies
1. What does Wholesale Glass & Supplies (WGS) specialize in?
At Wholesale Glass & Supplies (WGS), we specialize in providing cut-size decorative glass, glazing tools & supplies, commercial door hardware, and glass & stone handling equipment to professionals and DIYers alike. Our catalog features textured glass, cabinet door glass, mirror channels, glass racks, glazing tools, sealants and more. We make it easy for glaziers, architects, contractors and design-enthusiasts to source quality materials from one trusted wholesale supplier.
2. Do you sell only to professionals or to the general public too?
We primarily serve the glass trade, contractors and architectural professionals; however, we also welcome hobbyists, DIYers and retail customers who need high-quality decorative glass, glazing supplies or hardware for their projects. Because of our wholesale heritage, you’ll often find better value and wider selection than typical retail outlets.
3. How do cut-size decorative glass orders work?
When you order cut-size decorative glass from WGS:
- You submit your dimensions (width × height), pattern choice (seeded glass, reed, water-glass, etc.) and quantity.
- We quote you pricing, lead time and sample options.
- We cut and anneal the glass to your required size, with tight tolerances and protective packaging.
- You receive your order by shipping or pick-up. This clarity in process supports our goal of being the go-to source for “custom decorative glass” and “cut-size patterned glass”.
4. What is your shipping, pickup and lead time policy?
Our warehouse is located in Van Nuys (Los Angeles County), and we offer:
- Pickup in-store for local customers.
- Shipping to customers nationwide (for most products).
- Lead times vary by product: in-stock glazing supplies and hardware typically ship quickly; custom cut-size glass may take longer depending on pattern and quantity.
For the most accurate lead time, please consult the product page or contact us directly.
5. How can I open an account or view wholesale pricing?
To view wholesale pricing and access account features (such as order tracking and custom shopping lists), simply register or sign in on our website.
If you’re a distributor or reseller, you can apply to become a wholesale partner for special volume pricing.
6. What are your return and refund policies?
We offer returns and refunds according to our stated Shipping & Return Policy. Because many of our items (especially cut glass or custom-sized products) are made-to-order, special conditions apply.
If you receive damaged goods, please contact us immediately with photos and order details so we can assist you quickly.
7. What types of decorative glass patterns and finishes do you offer?
Our decorative glass section includes a wide variety of patterns and finishes such as:
- Seeded glass
- Reeded/crossreeded glass
- Rippled glass
- Water-glass pattern
- Wired glass
- Frosted/obscure glass and more
We accommodate panel sizes for cabinets, furniture, interior glazing and architectural features.
8. Do you offer both tools and supplies for glazing installation?
Yes — our inventory covers everything from glazing tools (cutters, drills, scrapers, safety gear) to installation supplies (setting blocks, shims, sealants, tapes) for glass and mirror work.
Whether you’re replacing a mirror, installing shower glass or mounting decorative panels, our tools & supplies section supports the job.
9. Can I get samples before placing a full order?
Absolutely — we encourage customers to request small samples (for cut-size decorative glass, for instance) so you can verify pattern, clarity and finish before the full panel purchase. This helps avoid surprises and supports confidence in your materials selection.
10. How can I contact Wholesale Glass & Supplies for help?
You can reach us at:
Email/contact form: via the “Contact Us” page on our website.
Our team is ready to assist with product selection, quoting, shipping questions and troubleshooting.